FAQs
Frequently Asked Questions
What Shipping Methods Are Available?
Transportation is by land, by car, trailer and motorbikeÂ
-For transportation in Phnom Penh, every Monday to Sunday, from 8 am to 7 pm, the delivery time is between 3 hours and 8 hours, the price is 1 $Â
-For transportation to other provinces, every Monday to Sunday, from 8 am to 9 pm, the delivery time is between 1 days and 5 days, the price is 1.50 $
Do You Ship Internationally?
Yes, of course, if there are customers who order immediately, we will prepare it within the next 1 hour, then we will immediately send it to the shipping company, especially for those in Phnom Penh, the time we can send the goods is between 8 am and 1 pm, for example, if there are customers who order goods from afternoon to night, we will send it in the morning, but if there are customers who order at noon, we will send it in the afternoon.
How Long Will It Take To Get My Package?
The delivery time for those in Phnom Penh is between 5 hours and 8 hours, but for those in other provinces, it is between 1 days and 5 days.
What Payment Methods Are Accepted?
Customers can pay in two ways:
1 Pay through the shipping company when the goods arrive
2 Pay in advance via the QR code of a bank in Cambodia, which is available at the place of purchase
Is Buying On-Line Safe?
Yes, Our store has a clear number, location, and name of the payee to guarantee payment to customers, but we also offer customers the option to pay when the goods arrive.
How do I place an Order?
Ordering is very easy:
You can buy with an account or without an account. Just enter your phone number, address, and select your country. Then choose your payment method (cash on delivery or prepay via QR). Then choose delivery in Phnom Penh or in the provinces. Then click the Checkout button. Our team will contact you after receiving your order within 1 hour.
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How Can I Cancel Or Change My Order?
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1 Click on the name of your Profile
2 Click on ORDERS
3 Click on View Details
4 Click on Cancel order
-For quick and clear information, please contact us via the existing number or Telegram.
-For returning items, please provide our store's current address and phone number for the cost based on the shipping company's price (shipping cost is borne by the customer).